Welcome to the student information section of the site

Specific information regarding applications and enrolments for courses is to be found under course details; how to apply.

FEE–HELP is an Australian Government loan scheme for which you may be eligible.

Link to specifc information for international students.

Student rights and well-being

1. Right to privacy

All personal information provided to the Institute will be treated in confidence, and only used for the purpose for which it was given. Your file and computer database entries are only accessed by people who are entitled to do so, such as lecturers having a class list with names and emails. No-one at the Institute is permitted to share your personal information with anyone not entitled to it.

2. Right to the highest standards of teaching and learning

In order to protect the high academic standing of your MCD degree or diploma, all forms of cheating, plagiarism or other academic fraud (including illegitimate use of internet resources) are strictly forbidden, and anyone found engaging in them faces serious consequences. To assist with this, you are required to state on each assignment that it is your own work.

3. Right to be treated fairly

The right to be treated fairly is applicable to all academic and administrative matters. If you have a grievance about an administrative procedure or academic issue, you have five working days (longer for some serious matters) to lodge a complaint with the Dean of the Institute, or with the MCD Registrar. You will not be disadvantaged by doing this, and in most cases can expect a resolution within ten working days.

4. Right to be safe, and feel safe

Students have the right to be and feel and safe at the Institute. Harassment in any form – spiritual, sexual or discriminatory (for example, on the grounds of race, gender, ethnicity, disability, theological outlook) – is wrong, and not permitted. Procedures are in place to deal promptly with situations which may arise.

Complaint procedure

If anyone should wish to file a complaint they should contact the Contact Officer for Grievance Procedures for the Institute (see information below).
Once you have commenced a degree or diploma, you are assured that educational and financial resources are in place to see you through to its completion. If the highly unlikely situation arises that the Institute cannot deliver a course for which you have paid fees, these will be refunded, or you can transfer to another provider, nominated for this purpose by the MCD. Detailed policies and procedures governing these matters can be found on the MCD website, under ‘Policies for MCD student wellbeing’.

Contact Officer for Grievance Procedures

Dr Helen Delaney RSM is the Contact Officer for Grievance Procedures for the Institute for Christian Spirituality and Pastoral Formation. Helen is a Sister of Mercy who lectures in canon law at the Yarra Theological Union. She is available to discuss any issue of harassment or discrimination. She can provide advice and information on a confidential basis, and if necessary assist a complainant in dealing with any issues which the latter may wish to have resolved.

Email: helend@mercy.org.au
Phone:  (03) 9375 1897 (work)